GENERAL TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS

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1. scope

The following terms and conditions apply to all orders placed via our online store.

2. contracting parties, conclusion of the contract.

The purchase contract is concluded with GØLD's GbR.

With the placement of the products in the online store, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction tools provided and explained for this purpose in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

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The delivery of products containing spirits (spirits, also: mixed drinks containing spirits and tobacco products) to children and adolescents under 18 years is prohibited. Their consumption may also not be permitted to those under 18 years of age. Other alcoholic products (beer, wine, sparkling wine, also: mixed drinks containing spirits and tobacco products) may not be given to children and young people under the age of 16. By sending your order to us, you assure us that you are of legal age. Proof of age must be provided by sending a copy of your identity card by e-mail, fax or letter. If minors undertake legal transactions without the required consent of the legal representative, these are ineffective according to §3 111 Civil Code and will be rejected by us immediately.

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3. contract language, contract text storage.

The language available for the conclusion of the contract is German.

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We store the contract text and send you the order data and our terms and conditions by e-mail. The contract text is no longer accessible via the Internet for security reasons.

4. terms of delivery

In addition to the stated product prices, shipping costs are added. You can find out more about the amount of the shipping costs in the offers.

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You have in principle the possibility of collection from GØLD's, Christian-Pleß-Str. 11-13 , 63069 Offenbach, Germany during the following business hours: Monday to Friday between 10.00 and 17.00.

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We use the DHL age check / identity check for corresponding products. You must take the package for this personally from the delivery person in receipt and identify yourself. If you are not present, you can of course also receive the package at the nearest post office with ID. If you are at your employer's during the day, you can also send the parcel to the corresponding delivery address. It is also important that you specify in our shopping cart your first and last name, as on the identity card.

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5. payment.

In our store, the following payment methods are generally available to you:

Prepayment
If you select the payment method prepayment, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.

PayPal, PayPal Express
In the ordering process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After submitting the order in the store, we request PayPal to initiate the payment transaction.
The payment transaction is carried out automatically by PayPal after shipping the goods. You will receive further instructions during the ordering process.

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Amazon Pay
In the ordering process you will be redirected to the website of the online provider Amazon even before completing the ordering process in our online store. In order to complete the order process via Amazon and pay the invoice amount, you must be registered there or register first and legitimize with your access data. There you can select the delivery address and payment method stored at Amazon, confirm the use of your data by Amazon and the payment instruction to us. You will then be redirected back to our online store, where you can complete the ordering process.
Immediately after the goods have been shipped, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You will receive further instructions during the ordering process.

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6. reservation of proprietary rights.

The goods remain our property until full payment.

7. damage in transit.

If goods are delivered with obvious transport damage, please claim such defects as soon as possible to the deliverer and please contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

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8. Warranty and guarantees.

Unless otherwise expressly agreed below, the statutory liability for defects shall apply.
The limitation period for claims for defects in used goods is one year from delivery of the goods.
The above restrictions and reductions in the period shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents

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  • in case of injury to life, body or health,
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  • in case of intentional or grossly negligent breach of duty and fraudulent intent,
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  • in the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
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  • in the context of a promise of guarantee, insofar as agreed or
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  • insofar as the scope of application of the Product Liability Act is opened up.

Information on any applicable additional warranties and their exact conditions can be found in each case with the product and on special information pages in the online store.

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9. liability

For claims based on damage caused by us, our legal representatives or agents, we are always liable without limitation

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  • in case of injury to life, body or health,
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  • in case of intentional or grossly negligent breach of duty,
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  • in the case of warranty promises, insofar as agreed, or
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  • insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of material contractual obligations, the fulfillment of which is essential to the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to ordinary negligence by us, our legal representatives or vicarious agents, liability shall be limited to the amount of the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

10. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/.
We are not obligated or willing to participate in a dispute resolution procedure before a consumer arbitration board.